GTC
General Terms and Conditions of the Tyrolean Alpine Ski School Mountainmind,
in short "Mountainmind", located in A-6306 Söll, owner Mag. Peter Graus
Mountainmind is not liable for the correctness of the translation of the GTC from German.
- general
All business transactions between the Tyrolean Alpine Ski School Mountainmind and customers are subject to our General Terms and Conditions, unless otherwise expressly agreed in writing.
The subject matter of the contract is the operation of a ski school, alpine skiing division, with the associated services, in particular the provision of lessons and instruction in the skills and knowledge of alpine skiing, guiding and accompanying on pistes, in the open ski area and on ski tours as well as coaching and training. A concrete training success cannot be guaranteed with legal effect. - conditions of participation
Customers and participants in the services of Mountainmind are obliged to inform the ski school of their abilities and experience in skiing, as well as any health complaints, any health problems, previous injuries or illnesses as well as pregnancies, truthfully and comprehensively before the start of the service. In the case of children and minors, this duty of information is incumbent on the respective legal guardian who makes the booking.
The skiing equipment used, in particular the function of the safety binding, must be checked by a specialist company. In the case of minors, the parents or guardians must ensure that the ski equipment of the minors is properly checked and safe. Minors are required to wear helmets.
Failure to comply with instructions and warnings regarding the safety of the customers entitle the Mountainmind Ski School to immediately terminate the contract. This also applies if customers participate in Mountainmind's services under the influence of alcohol, drugs or medication, as well as in the case of improper behaviour towards other course participants.
Group courses are held with a minimum of 3 participants. If the number of participants
Mountainmind reserves the right to reduce the number of booked course hours.
The group allocation is the sole responsibility of the Mountainmind Ski School.
2 Offer, prices, conclusion of contract
The Mountainmind Ski School reserves the right to make changes at any time with regard to the programme and pricing at any time. The ski school accepts no liability for errors and mistakes in printed material or in online and website offers. Reservations can be made by telephone or email and are only valid with written confirmation from Mountainmind.
The offers are subject to change without notice.
All prices are quoted in euros and include 20% VAT. The cost of lift tickets and ski ski equipment are not included in our prices. - terms of payment
For reservations, a deposit of 50% of the total cost of the booking is due on receipt of the booking confirmation, unless the Mountainmind Ski School expressly waives this in writing.
The deposit must be paid into our bank account at least 7 bank prior to the start of the reserved service to our bank account. Final payments must in any case be settled at the latest 24 hours before the start of the services at the ski school office or a Mountainmind booking office, otherwise the ski school reserves the right to fulfil the service. In the event of cancellations, the following provisions apply: In case of illness or injury of the respective participant, no cancellation fees will be charged upon presentation of a medical certificate. For cancellations for other reasons between 72 and 24 hours before the start of the booked service, a processing fee of € 35 will be charged. In the event of cancellations less than 24 hours before the start of the booked service, there is no legal entitlement to a refund or replacement services. If, when booking off-piste offers in the free skiing area or ski tours, the implementation is the guides or the ski school director due to the respective snow or danger situation, the Mountainmind Ski School will offer a substitute programme on the slopes. offers an alternative programme on the slopes. This is to be accepted by the customer at the price of the ski technique lessons for the duration of one day. Mountainmind will endeavour to find goodwill solutions, but there is no legal claim to this. - Liability
The practice of skiing also involves a risk of injury within the scope of the services of ski schools. risk of injury. The Mountainmind Ski School and its ski instructors are not liable for accidents, but only for damage caused intentionally or through gross negligence in the direct context of the respective service. For all damages, in particular those outside of course and supervision times ski school bears no liability whatsoever. The conclusion of a corresponding accident, liability, recovery costs and return insurance is the responsibility of the customer or participant. - Warranty
Any complaints are to be made immediately and without delay after the occurrence of the cause on site, either in person at the ski school office or by telephone, so that the ski school has the opportunity to take any remedial action. Mountainmind will endeavour to provide solutions and goodwill, however, in the event of delayed notification, there is no entitlement to a reduction in the fee or replacement services. Also legitimate claims by customers against Mountainmind are to be asserted in writing no later than four weeks after the claim arises and must be sufficiently substantiated.
Courses and guiding are generally held in all weathers. In the event of occurrences which are not within the sphere of influence of the Mountainmind Ski School and which lead to a restriction, reduction or cancellation of services, e.g. storm, failure or restriction of lift operation, the customer has no legal claim to refunds or replacement services. - place of jurisdiction The place of jurisdiction for all disputes, irrespective of the nationality of the customer and the place of damage, shall be Kufstein/Tirol, as well as exclusively Austrian law.
- legal validity
Should individual provisions of these terms and conditions be invalid, this shall not affect the validity of the remaining provisions and of the entire legal transaction. The invalid provision shall be replaced by a provision which comes closest to the invalid provision in economic terms.